

On one start-up I even "hand primed" it by putting a handful of pellets directly in the fire pot before I powered it up. The auger was clear of debris and filled up with pellets and things seemed proper and functioning okay but it just seemed it would not drop pellets often enough to get the fire going strong enough to reach temp.

Same deal, it fired up, started warming up slowly and once it reached about 130 it just hung up there and then started losing temp dropping back to 119 before I gave up on that and powered it down.

Decided today I would try once more to let it do the start-up per the manual and if it didn't work I would try one more thing. It stayed around 130 for about an hour! Finally forced it up to temp by pressing the prime button a few times again and I did cook my chicken. It would start up, reach about 130 degrees and then just fall on its face. I messed around with it a couple of times an had to force feed it pellets again to get it up to temp. The next morning I tried again as I was planning on smoking a chicken on it for dinner. After a very, very, long time it finally got up to 350 and I left it there for about 45-60 minutes. I thought maybe I didn't prime the auger enough so I forced fed it some more pellets by holding the prime button down a few more times throughout the heating up process. It fired up but wouldn't get hot, just warm. Brought it home, assembled it, primed the auger per directions. I just bought one on Saturday from Lowes. Then on normal start up he starts the grill at 350 degrees.Īfter 20 minutes in preheat he back down the set the temperature of the grill first to 300 then 250, then 225." Preheating will allow your PID controller to compensate and achieve set temperature more quickly.ģ Burn Offs at 350 degrees for 40 minutes To help their grill achieve lower set temperatures more rapidly, preheat the grill to 350°, then reduce the set temperature in increments to wherever they desire. "With our new PID technology, the controllers are programmed to create an accurate average temperature across the grill grate, but also to prevent the grill from overshooting the set temperature. I will look again at these if they fix the issues and still don't have a different one (the couple that were also on my list are back ordered still). If I have to do this much work to get it going, I am going with a different style. This isn't the "set it and forget" smoker either. I have already done basically 3 burn offs trying to figure this issue out. Even pre-heating it at 350 still takes an hour. Here was the engineering departments response about the issue.
